{"id":29033,"date":"2024-10-07T17:11:21","date_gmt":"2024-10-07T15:11:21","guid":{"rendered":"https:\/\/testshop.igel.wovodo.de\/?page_id=29033"},"modified":"2025-08-18T15:17:25","modified_gmt":"2025-08-18T13:17:25","slug":"retouren-abwicklung-von-ruecksendungen","status":"publish","type":"page","link":"https:\/\/testshop.igel.wovodo.de\/en\/retouren-abwicklung-von-ruecksendungen\/","title":{"rendered":"Retouren &#8211; Abwicklung von R\u00fccksendungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29033\" class=\"elementor elementor-29033\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-eacbdbf e-flex e-con-boxed e-con e-parent\" data-id=\"eacbdbf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49e8ea8 elementor-widget elementor-widget-heading\" data-id=\"49e8ea8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Muster Retouren Anfrage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-164ea766 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"164ea766\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Wenn Sie eine Retoure melden m\u00f6chten, <\/strong>COPY the following <strong>Sample text<\/strong> into a document (for printing) or an e-mail and fill in the fields marked with <span style=\"color: #db2c2c;\"><strong>(*)<\/strong><\/span> marked locations. <strong>Send us the form.<\/strong> Please delete as applicable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71824d3 elementor-widget elementor-widget-code-highlight\" data-id=\"71824d3\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard word-wrap\">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-markup\">\n\t\t\t\t<code readonly=\"true\" class=\"language-markup\">\n\t\t\t\t\t<xmp>Nachricht AN\n1A profi-pumpe.de UG (haftungsbeschr\u00e4nkt)\nService\nKreuzberger Ring 46\n65205 Wiesbaden\n\nTelefaxnummer: +49(0)611 9458776-11\nE-Mail-Adresse: service@profi-pumpe.de \n\nF\u00fcr die bestellte(n) Ware(n) m\u00f6chte(n) ich\/ wir (*), dass:\n\nIch m\u00f6chte:\n[ ] der Artikel gegen Neuware ausgetauscht wird\n[ ] der Artikel \u00fcberpr\u00fcft, ggf. repariert und mir wieder zugesendet wird.\n    [ ] Sie mir daf\u00fcr einen Preisnachlass anbieten.\n[ ] ich vom Kaufvertrag zur\u00fccktrete und erkl\u00e4re hiermit den Widerruf. (R\u00fccksendung oder Retourenschein auf eigene Kosten \u00a7357)\n    [ ] KEIN Ersatz gesendet werden soll.\n\nSollte der Fehler nachweislich auf mein Einwirken zur\u00fcck gef\u00fchrt werden oder durch mich verursacht worden sein, verpflichte ich mich hiermit die Kosten zu \u00fcbernehmen.\n\nAuftrags- oder Bestellnummer (*)\nBestellt am (*)\/ erhalten am (*)\n\nName des\/ der Verbraucher(s)\nAnschrift des\/ der Verbraucher(s)\n\nUnterschrift des\/ der Verbraucher(s) (nur bei Mitteilung auf Papier)\nDatum<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a64e4e1 elementor-button-info elementor-widget elementor-widget-button\" data-id=\"a64e4e1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/service\/Widerruf_Retoure_Formular.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Muster-Retouren-Anfrage [pdf]<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25f8dd elementor-widget elementor-widget-wd_text_block\" data-id=\"a25f8dd\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><span style=\"color: #24509c;\"><strong>IMPORTANT:<\/strong> Please note that we can only generate a revocation if the goods <b>NEW\/UNUSED\/OVP<\/b> is.<\/span><br \/><span style=\"color: #24509c;\">In the case of products delivered free of defects, in the event of withdrawal you shall bear the <b>Return costs<\/b>. This also applies if you receive a return slip from us.<\/span><br \/><span style=\"color: #24509c;\"><strong>Note:<\/strong> Please bear in mind that the processing of inquiries may be delayed by a few days due to high workloads. Thank you for your understanding.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1559ef8 elementor-widget elementor-widget-heading\" data-id=\"1559ef8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wichtige Retouren-Versand Info!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ca799 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b3ca799\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have instructed us to do so, we will collect the goods that cannot be sent by parcel post at your expense from the kerbside, ready for dispatch and securely packed for transportation.you must return or hand over the goods that can be sent by parcel post to us or to 1A profi-pumpe.de UG (haftungsbeschr\u00e4nkt), Service &amp; Lager, (see address below) immediately and in any case within 14 days of the day on which you notify us of the cancellation of this contract at the latest. The deadline is met if you send the goods that can be sent by parcel post before the period of 14 days has expired.<br \/>The Germany-wide collection costs for goods that cannot be sent by parcel post are estimated as follows:<\/p>\n<ul>\n<li>package\/rain barrel to a maximum of around EUR 80,<\/li>\n<li>pallet to a maximum of around EUR 150<\/li>\n<\/ul>\n<p>Abroad please inquire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-979c189 elementor-widget elementor-widget-heading\" data-id=\"979c189\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span id=\"adressen\">Wir bearbeiten die Retouren NICHT unter unserer B\u00fcroadresse, <br>\nsondern in der von uns beauftragten Service-Werkstatt:<span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5372ed1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5372ed1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><b>Airbrush AN:<\/b><br \/>WOVODO UG, Service &amp; Lager, Hilderser Str. 11, 98590 Schwallungen<\/li><li><b>all other products AN:<\/b><br \/>WOVODO UG, Service &amp; Lager, Budenheimer Weg 55, 55262 Ingelheim<\/li><\/ul><p>Wir bitten Sie, die R\u00fccksendungen entsprechend zu adressieren und zu frankieren oder den von uns erstellten Retourenschein zu nutzen. Das beschleunigt die Bearbeitung Ihres Anliegens. Es steht Ihnen jedoch frei, die Retouren-Ware an unsere B\u00fcroadresse zur\u00fcckzusenden. Bitte beachten Sie jedoch, dass dort bei sperriger Ware (inkl. Palettenware) die Entladung aufgrund fehlender Hilfsmittel nicht m\u00f6glich ist. Diese Informationen dienen lediglich der Optimierung der Gesch\u00e4ftsabl\u00e4ufe und schr\u00e4nken Ihre Rechte als Verbraucher in keiner Weise ein.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-889513a elementor-widget elementor-widget-heading\" data-id=\"889513a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Safe return transportation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eecfa6 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"1eecfa6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If possible, please pack the goods in the original packaging so that no damage can occur to the product during return transportation. In the event of transport damage due to defective packaging, your claims cannot be recognized.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Muster Retouren Anfrage Wenn Sie eine Retoure melden m\u00f6chten, KOPIEREN Sie den unten stehenden Muster-Text in ein Dokument (zum Drucken)<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29033","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/pages\/29033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/comments?post=29033"}],"version-history":[{"count":43,"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/pages\/29033\/revisions"}],"predecessor-version":[{"id":40828,"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/pages\/29033\/revisions\/40828"}],"wp:attachment":[{"href":"https:\/\/testshop.igel.wovodo.de\/en\/wp-json\/wp\/v2\/media?parent=29033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}